Choose Your Own Adventure: The Case of the Missing Book

Books go missing from libraries. Librarians and library users hate that. Patrons demand explanations, and librarians yearn for the answers. Where do books go when they are missing? They choose their own adventures. Go ahead sleuths, track down that book. Your patrons depend on you. Here are your options:

Get paranoid.

Explain that some books just don't fit in.

Surrender the book. You've had it all along.

(A special thanks to Katie for making this possible.)

Happy Birthday, UGLi Blog!!

It's been one heckuva year. Thanks for all the good times, UB!

In honor of this joyous occasion, here's a quick link to some of our favorite posts: OMG, yay! Any other favorite blog moments? Suggestions for the next year? Post them in a comeback!
<3

Punk'd!

Funny thing happened this afternoon while I was working Ask a Librarian, our instant message chat reference service. To give you some context, the most common questions we get on this service are about access problems for our online databases, often a frustrating (and generally boring) topic for both the patron and the librarian. Chat reference is usually a rather proper exchange, as far as text chats go, and often concerns bibliographic information. But not today...

[15:58] meeboguest940311: Hi dude whats up

(I'm used to people being occasionally informal on chat, especially the millennials, but this gave me pause. I considered several lines of attack, including some uptight, librarian-y responses, before settling on a laid-back approach.)

[15:59] UMLibraryAskUs: hi
[15:59] UMLibraryAskUs: not much
[15:59] UMLibraryAskUs: what's up with you?

[15:59] meeboguest940311: can you tell me who the cool bald guy who does film is?

[15:59] UMLibraryAskUs: hmm
[15:59] UMLibraryAskUs: at Askwith?

(I was thinking "film" as in videos and DVDs, not film studies.)

[15:59] meeboguest940311: No at the grad
[16:00] UMLibraryAskUs: oh, yes. That's Scott Dennis.

(Scott Dennis is my librarian crush. He knows pretty much everything about electronic resource collection development. He is, in fact, a cool bald guy.)

[16:00] meeboguest940311: Oh yeah, that is his name. Thanks!
[16:00] UMLibraryAskUs: no problem!

[16:00] meeboguest940311: later dude
[16:00] UMLibraryAskUs: l8r

(I was particularly proud of my signoff. All in all, a quick, entertaining exchange.)

I emailed Scott to tell him he's famous -- that pretty much everyone on the library website today is looking for him -- and it turns out he was the patron at the other end of my fun chat:

Katie, I cannot tell a lie… That was me, doing a live demo for a Screen Arts class I was teaching. I wasn’t planning on it, but when I showed the Library Help feature in CTools, a student in the class said, someone is there right now waiting to chat? In a tone of disbelief. So I decided to prove it on the spot. I didn’t want to make whoever was on chat duty actually have to do any research work, and I wanted to be funny, so… It worked like a charm. The class roared with laughter (about 50 of them in Angell Hall Auditorium D), and they were very impressed with your hip current texting style! That’s really a librarian? One asked. I’m very lucky you were the one on duty! Thanks. --Scott

It's been a long week, but now I feel great. I'm so hip, a studio audience of 50 millennials can't even tell I'm a librarian.

[Uptight Librarian Note: I received permission from Scott to post this on the blog; I don't go around randomly publishing patrons' private messages to the internet.]